These Standard Trading Conditions govern all freight forwarding, warehousing, container logistics, multimodal transportation, and digital tracking services provided by Warezone Logistics.
By booking shipments, utilizing Warezone digital control portals, accepting airway bills, or engaging our freight services, you acknowledge and agree to be bound by these Terms of Use and Standard Trading Conditions. Please review the limitation of liability provisions under Section 7 carefully.
These Standard Trading Conditions ("Terms") apply to all business undertaken, services provided, or advice rendered by Warezone Logistics ("Company", "we", "us", or "our") to any client, shipper, consignee, exporter, importer, or agent ("Customer", "you").
No agent, representative, or employee of Warezone has authority to alter or waive any provision of these Terms unless approved in writing by an authorized executive officer of the Company.
Warezone acts primarily as a freight forwarder and logistics coordinator, arranging carriage via certified air carriers, ocean container lines, regional road transport operators, rail corridors, and bonded warehousing partners.
Unless explicitly agreed upon in a written contract of direct carriage, Warezone operates as an agent for the Customer in securing transport services, and all carriage remains subject to the standard conditions of the operating carriers and port authorities involved.
Quotations: Rates quoted are based on standard carrier tariffs, fuel surcharges (BAF/CAF), currency conversion values, and port charges prevailing at the time of quotation. Quotations are subject to change without notice in the event of carrier price adjustments or route surcharges.
Chargeable Weight: Freight charges are calculated based on the greater of actual gross weight or volumetric (dimensional) weight, calculated in accordance with standard IATA (air) or maritime conversion ratios.
Payment Terms: Invoices are payable in full upon receipt or within agreed credit terms without deduction, offset, or counterclaim. Overdue balances accrue interest at the maximum rate permitted by applicable law.
The Customer warrants that all cargo tendered to Warezone has been properly prepared, marked, labeled, and securely packaged to withstand standard rigors of international multimodal transportation, including temperature fluctuations and mechanical handling.
Dangerous Goods (DG), hazardous materials (HAZMAT), lithium-ion batteries, and temperature-sensitive biologics will only be accepted upon prior written declaration and formal authorization by Warezone.
Where customs brokerage services are requested, Warezone acts solely as the Customer's reporting agent before customs authorities. The Customer remains solely responsible for all duties, tariffs, VAT, anti-dumping charges, inspection fees, and regulatory penalties assessed by governing bodies.
In the absence of declared insurance coverage, Warezone’s liability for physical loss, damage, or misdirection of cargo is strictly limited in accordance with statutory international conventions:
Warezone shall under no circumstances be liable for indirect, consequential, special, or punitive damages, including loss of profit, business interruption, or market fluctuations.
Cargo is not automatically insured against all risks during transit. Shippers are strongly advised to secure comprehensive Institute Cargo Clauses (A) all-risk insurance coverage. Warezone can arrange certified first-party marine and air cargo policies upon written request prior to dispatch.
The Customer is liable for all demurrage, port storage, container detention, and return costs caused by delays in customs clearance or consignee non-acceptance. Warezone maintains a general and particular lien on all cargo and shipping documents in its possession for all unpaid freight accounts.
Claims for loss or damage must be filed strictly within the statutory notification windows:
Access to the Warezone shipment tracking portal, APIs, and client dashboards is granted on an "as-available" basis. Estimated Time of Arrival (ETA) predictions are operational estimates and do not constitute guaranteed transit times.
These Terms and all contracts entered into by Warezone shall be governed by and construed in accordance with the laws of the United Arab Emirates (Dubai), without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Dubai Courts or DIFC Arbitration Center.
Our dedicated legal & logistics contract advisors are here to help.